ServeLLM
Sovereign LLM inference
Self-hosted, sovereign large-language-model inference for teams that need their data to stay their own.
CEO, Techanzy Limited
We run your engineering so you can run your business.
I'm Shahzeb — a staff-level engineer turned founder. After shipping at global scale with Grafana Labs and Afiniti, I built Techanzy Limited into an AI-native software company that takes full technical ownership of products.
ex-Grafana Labs · ex-AfinitiConference speaker
150+
Projects delivered
15+
Countries
🇺🇸🇬🇧🇸🇦🇦🇪🇦🇺🇧🇲🇵🇰🇹🇷
+more99%
Client satisfaction
95%
Client retention
About
The engineer behind the CEO.
I didn't come to the business side first — I came to it through code. Over a decade I shipped software at global scale: Software Engineer at Plumgrid, Principal Engineer at Afiniti deploying AI into contact centers for United Health Group and Virgin Media, and Staff Engineer at Grafana Labs, where I built a catalog of 101+ integrations.
I built Techanzy Limited on the side for five years. In 2025 I went all in. Today it's an AI-native software company and end-to-end technology partner: we take full technical ownership of our clients' products, and build our own.
I'm not a business guy who hires engineers — I'm an engineer who learned the business. You get someone who has shipped the hard things and treats your engineering like his own.
What I do now
A technology partner who owns outcomes.
Techanzy Limited takes full technical ownership of software — design, development, delivery, and support, end to end. We don't just write code; we run engineering.
150+
Projects delivered across four continents
15+
Countries served
99%
Client satisfaction
95%
Client retention
ISO 27001, ISO 9001 & ISO 42001 certified · Offices in Lahore, London, Dubai
Our own AI products
We build, not just deliver.
50K+
Docker Desktop extension downloads
500+
Contact-center agents deployed globally
101+
Grafana Cloud integrations built
70%
Faster, lower-error deployments
Track record
Built and shipped at global scale.
A decade as an engineer at companies trusted by the world's biggest brands.
Nov 2021 – PresentCEO
Techanzy Limited · Lahore · London · Dubai
Built Techanzy into an AI-native software company and end-to-end technology partner, now leading it full-time.
- 150+ projects delivered across 15+ countries and four continents
- 99% client satisfaction and 95% client retention
- ISO 27001, ISO 9001 & ISO 42001 certified
- Building own AI products: ServeLLM, Lenscope, Taiz Gas, and more
Jan 2022 – Mar 2025Staff Software Engineer (L5)
Grafana Labs · Remote · Global
Cloud Integrations Squad — built and maintained the integrations that connect customer systems to Grafana Cloud.
- Built and maintained a catalog of 101+ integrations
- Spearheaded the Docker Desktop Extension for Grafana Cloud — 50K+ downloads, featured on the Docker Desktop Marketplace
- Created integrations for Asterisk, SNMP, Grafana Agent Health and Alloy Health; revamped Docker, Windows and Linux
- 60+ open-source contributions across jsonnet-libs, postgres_exporter, agent, node_exporter and more
Dec 2016 – Dec 2021Principal Software Engineer
Afiniti · Remote · Global
Led deployment and end-to-end integration of Afiniti's AI pairing software in client contact-center environments.
- Managed deployments of 500+ agents globally
- Clients included United Health Group, BELL, Virgin Media, Turkcell, China Mobile and Optus
- Designed an automated deployment framework that cut installation time and errors by 70%
- Managed a team of 5 integration engineers
Nov 2015 – Nov 2016Software Engineer
Plumgrid · Islamabad
Product packaging team — shipped deployment packages for the Plumgrid networking plugin across OpenStack distributions.
- Built deployment packages with Ansible, Chef and Juju
- Targeted Mirantis, Rackspace and Red Hat OpenStack distributions
58+ open-source contributions
Across the Grafana and Prometheus ecosystems.
Credentials
Certifications & training.
The qualifications behind the work.
Certified Kubernetes Administrator (CKA)
Cloud Native Computing Foundation · Apr 2025
TOEFL iBT — 113/120
ETS · Jun 2024
Microsoft Technology Associate — Database Fundamentals
Microsoft · Jan 2018
Cisco Certified Network Associate (CCNA) — Routing & Switching
Cisco · Mar 2016
PLUMgrid Certified OpenStack Novice
PLUMgrid · Feb 2016
Micro Controller Training — Interfacing & Programming
Mentor Graphics · Apr 2015
IELTS Academic — Band 8.0/9.0
British Council · Nov 2014
MBA
Lahore University of Management Sciences (LUMS)
2018 – 2020
BSc Electrical Engineering (Major: Computer Engineering)
FAST — National University of Computer & Emerging Sciences (NUCES)
2011 – 2015
Speaking & thought leadership
On stage at global conferences.
Observability, AI-native software, and building teams that ship — at DockerCon, DevOpsDays, and more.
Los Angeles · 2023
Empowering Web Application Developers: Unleashing the Potential of Docker Desktop & Grafana Cloud
Tokyo · 2024
Kickstarting Your Observability Journey: Grafana Integrations and Performance Testing with k6
Lahore · 2022
Observability in Software & Working in Remote-First Organizations
Event link coming
Writing & insights
Published on Docker, Grafana & CiQ.
Technical writing on observability and developer tooling for the industry's most-read engineering blogs.
CiQ Blog · Feb 2024
Easily set up monitoring for your Rocky Linux server using the Linux integration for Grafana Cloud
Docker Blog · Jun 2023
Unlock Docker Desktop Real-Time Insights with the Grafana Docker Extension
Grafana Blog · Jun 2023
Easily monitor Docker Desktop containers with Grafana Cloud
Grafana Blog · Oct 2022
Set up instant SNMP monitoring with the new SNMP integration in Grafana Cloud
Grafana Blog · Aug 2022
The updated Docker integration in Grafana Cloud now supports logs and metrics
Grafana Blog · May 2022
How to observe your Asterisk instance with Grafana Cloud
Highlights
Moments from the journey.
On stage, at events, and with the people building the future of software.
FAQ
Questions, answered.
The quick facts on who I am, what Techanzy does, and how to work together.
Muhammad Shahzeb is the CEO of Techanzy Limited, an AI-native software company based in Lahore, Pakistan with offices in London and Dubai. He is a former Staff Software Engineer at Grafana Labs and Principal Software Engineer at Afiniti, and a conference speaker on observability and software engineering.
Techanzy Limited is an AI-native software company and end-to-end technology partner. It takes full technical ownership of software products — design, development, delivery, and support — and builds its own AI products including ServeLLM, Lenscope, and Taiz Gas. Techanzy has delivered 150+ projects across 15+ countries with 99% client satisfaction.
Muhammad Shahzeb is known for building the Docker Desktop Extension for Grafana Cloud (50K+ downloads), maintaining a catalog of 101+ Grafana Cloud integrations, and leading global deployments of AI software at Afiniti. He speaks at conferences such as DockerCon and DevOpsDays and now leads Techanzy Limited as CEO.
He spent over a decade in engineering: Software Engineer at Plumgrid (2015–2016), Principal Software Engineer at Afiniti (2016–2021), and Staff Software Engineer (L5) at Grafana Labs (2022–2025). His expertise spans observability, cloud infrastructure, Kubernetes, and AI-native software.
You can book a call with Muhammad Shahzeb directly through the contact section of this site. Techanzy works as a technology partner for product companies that want to take engineering off their plate — from a single product to a full engineering function.
Yes. Muhammad Shahzeb speaks on observability, AI-native software, and building global engineering teams. He has presented at DockerCon (Los Angeles, 2023) and DevOpsDays Tokyo and Taipei (2024). Reach out through the contact section for speaking inquiries.